At EvoSteps, we are pleased to offer FREE standard shipping on all orders.
Can I track my order?
Yes! Once your order has been dispatched, you will receive a confirmation email containing your tracking link and tracking number. Please allow up to 48 hours for the tracking status to update.
Will I have to pay taxes and duties?
Depending on your delivery destination, your package may be subject to local import duties and taxes. These fees are set by your government and are the responsibility of the customer. For specific rates, please contact your local customs office.
What if my package is lost, stolen, or arrives damaged?
We carefully inspect every item before it leaves our warehouse to ensure top quality. However, EvoSteps is not liable for carrier damage during transit, stolen packages after delivery, or incorrect address details entered at checkout.
If your package arrives damaged or goes missing, please file a claim directly with the shipping carrier. We are always here to help guide you through the process—feel free to reach out to us at [email protected] for assistance.